Shipping & Delivery

Dear Customer,

Thank you for choosing DOKI DECOR! To ensure a smooth and pleasant shopping experience for you, we provide the following policies regarding shipping and delivery:

1. Shipping Methods:
- We offer worldwide shipping services, DOOR TO DOOR by air.

2. Delivery Time:
- We strive to process your order promptly, with shipment arranged within 2-4 business days after order confirmation. In case of partial product shortages, the delivery time may be extended, you can choose to wait or apply for refunds.
- Delivery time depends on the chosen shipping method and destination. Typically, air freight takes 4-13 business days.

3. Shipping Costs:
- Shipping costs are determined based on your destination and chosen shipping method.
- For US customers, our economy shipping cost is $5.99 and fast shipping is $8.99. Free shipping for orders over $79 and enjoy fast delivery. For other countries customers, our economy shipping cost is $6.99. Free shipping for orders over $79.
- Detailed shipping fee information is available at checkout, allowing you to select the most suitable option.

4. Package Tracking:
- Once your order is shipped, we will provide a tracking number for you to monitor the real-time location and delivery, you could check on the logistics official website or
- If you have any questions or need assistance regarding the delivery status of your package, please feel free to contact our customer service team.

5. Delivery Time:
- Please ensure that the shipping informations you provide are accurate to avoid any delays in delivery.
- Please be aware of statutory holidays and vacation periods in your area, as they may affect the delivery timeframe.

If you have any questions or requirements regarding shipping and delivery, please don't hesitate to contact us. Thank you for your support and trust in Doki Decor!

Wishing you a pleasant shopping experience!
Best regards,
Doki Decor Teams